Matchbook Review

Updated: 20/01/2021
BonusUp To £10 Free Bet
Key T&Cs

Max refund of £10
The initial bet must be placed within 7 days
Deposit restrictions apply
Cash out bets are excluded
Back and lay bets placed on the same runner are excluded
Full T&Cs apply. #ad

Payment MethodsNeteller, Skrill, VISA, Mastercard, PaySafeCard
Betting ProductsSports Betting, Casino, Live Casino
Betting FeaturesIn-Play Markets, Live Scores
UKGC Licence Number39504
Last UpdateLast updated on
Up To £10 Free Bet
Max refund of £10 • The initial bet must be placed within 7 days • Deposit restrictions apply • Cash out bets are excluded • Back and lay bets placed on the same runner are excluded • Full T&Cs apply • 18+ #ad
Simon Pilkington
When it comes to content, I enjoy analysing and dissecting betting sites and their betting products, allowing you to make simple, informed decisions.

When it launched back in 2005, Matchbook was one of the few betting exchange sites in the UK. They offer an alternative to the classic form of betting where you bet against the bookie via fixed odds. With the betting exchange, users set their own odds and bet against each other, while the betting site acts as a middle man, and charges a commission on transactions.

If you haven’t tried Matchbook yet, or you’re entirely new to the betting exchange scene, our impartial review can help you understand everything you need to know to start your betting journey at Matchbook. We’ll cover everything from the Matchbook welcome bonus and betting products to their customer service and in-play betting offering.

Matchbook – Top Five Features

  1. Fantastic user-experience
  2. Low commission
  3. Great depth of betting markets
  4. Swift and helpful 24/7 customer support
  5. Very secure online betting site

Matchbook Welcome Bonus – Up to £10 Refund if Your First Bet Loses

Matchbook Welcome BonusMatchbook offers a pretty no-nonsense welcome offer to all of its new customers. You just need to register your account with Matchbook, make the first deposit, and place a single bet on any market you like. If your bet doesn’t come up as a winner, Matchbook will refund your stake up to £10.

Honestly, this is not the best sign up offer around since it will get you free funds only in case you don’t cash out on your initial bet. But as there is no actual risk, you may as well experiment and try some of the most exciting exchange bets Matchbook has to offer. This offer may not be the most lucrative, but it will definitely provide you with some nice extra playing time.

But before you grab this bonus, be sure not to miss any of the important terms. For example, there are payment methods restriction in place, so all deposit made via Skrill, Neteller and Paysafecard will not be valid for this promotion. We have listed the full T&Cs below since there are a few more significant terms you should be aware of. Don’t worry, you’ll thanks us later for that!

How Can I Claim My Matchbook Welcome Offer?

Make the first deposit
Place a bet on any market you like
If your initial bet loses Matchbook will refund your stake up to £10

Matchbook Welcome Offer Significant Terms

  • +18
  • New customers only
  • Cash Out bets will not be eligible to receive a refund
  • If the bet loses, Matchbook will refund the stake in cash to your Matchbook account up to a maximum of £10
  • The bet must be placed within 7 days of sign-up to qualify for the refund
  • Users making their first deposit by Skrill, Neteller or Paysafe card will not qualify for this promotion
  • Back and lay bets placed on the same runner will not qualify for the offer
  • Customers funds can only be risked on the Matchbook Exchange and cannot be risked against your own account
  • Full T&Cs apply
  • 18+

Promotions for Existing Players at Matchbook

Apart from the welcome bonus, there are no other promotions aimed for existing sportsbook customers at Matchbook. In the past, they have been offering a few 0% commission bet promotions, but at the time of writing this review, there were no active bonuses. This is a big minus for Matchbook since the special sport offers are one of the most popular ways for a bookie to reward its loyal customers. We hope that they will invest in this part, and add at least a few bonuses for existing players in the near future.

Matchbook Betting Products – A Healthy Selection of Sports Betting Markets

Matchbook offers a nice range of sports to bet on, especially when we take into consideration that they are a betting exchange site. Here you can place bets on all the most popular sports, such as football, basketball, and tennis. There are also several niche sports available. So if you are bored with mainstream sports, try betting on Hurling, MMA or some other lesser sport available at Matchbook.  Markets selection is even better. Here you can place bets on almost any market you can imagine, from first goal scorers to handicap bets.

But maybe the best thing about Matchbook is the fact that they charge very modest transaction fees. They now charge a 2% commission, which is fantastic when compared to 4% or 5% fees other betting exchange sites tend to impose. Another cool thing is that they will charge you a fee only on a net profit on a market. It means that you will not pay any commission on your losing bets.

Stay Updated on the Newest Sports Betting News with Matchbook Insights and Matchbook Podcast

Matchbook Betting PodcastApart from a great sportsbook, Matchbook offers one of the best looking sports betting blogs we have seen in a while. They have sports news, betting analysis, useful tips, and much more interesting content. For all podcast lovers out there, Matchbook has prepared something even more special. They release a new podcast every two or three days so that you can always stay updated about all the latest happenings in the betting world. If you are into this kind of stuff, the Matchbook podcast may be the perfect thing for you. It is available on SoundCloud, iTunes and a few other podcasts services.

But that’s not all, if you like the watch rather than read or listen, be sure to check out their new YouTube channel named ‘Team Matchbook’. They post a lot of excellent sports commentaries on almost a daily basis, which is a very high tempo for a YT channel. All videos are longer than 20 minutes, meaning you’ll always get an in-depth analysis that can help you improve your betting skills. Awesome!

What Payment Methods Are Available at Matchbook?

It wouldn’t be too bad if Matchbook decides to add a few more payment options. At the time of writing this review, there were only five payment methods available. They cover just the basic payment options, like cards and e-wallets. There are no bank transfers or mobile payments whatsoever. But the option we would like to see added the most is PayPal. This e-wallet has grown to be one of the safest and most convenient payment methods for online gambling. So if you are in search or secure payment alternative, be sure to visit some of the best PayPal sportsbooks in the UK.

Another downside of Matchbook cashier is that they don’t support debit MasterCard withdrawals. It’s only possible to withdrawal if your bank has a special agreement with the MasterCard. Even then, the max withdrawal amount will be limited to the amount you have previously deposited. It means that if you have made a £20 deposit via debit MasterCard, you won’t be able to withdraw more than that using the same payment method. In case you want to cash out more money, Matchbook customer support agents will arrange you to withdrawal using some other payment method.

For more info about Matchbook payment methods, min and max deposits and expected withdrawal times, check out the table below.

Payment Method Min Deposit / Min Withdrawal Withdrawal Time
Debit Card £10 / £10 3-5 Working Days
Neteller £10 / £10 3-5 Working Days
Skrill £10 / £10 3-5 Working Days
Paysafecard £5 / N/A N/A

Matchbook Mobile Apps – First-Class Mobile Betting Experience

Marathonbet Mobile AppIf you are a fan of betting exchange and at the same time prefer to place bets on the go, then we have fantastic news for you. In addition to a web-based betting app, Matchbook has released dedicated apps for iOS and Android. Both of them are following the same slick design as on the desktop version of the site. Everything is very intuitive, so you’ll find it very easy to navigate around and locate your bets.

The best part is that you’ll have access to all of the top Matchbook features right from your phone or tablet. It includes full exchange betting functionality, live betting, every Matchbook betting market there is and much more.

Live Betting with Matchbook – Place Exiting Betting Exchange Live Bets

In-Play Betting with Matchbook

Live Betting Exchange brings even more excitement than the traditional in-play betting. At Matchbook you’ll be able to place live bets against other players on many in-play markets. If you are accustomed to the usual way of live betting, this can come as quite a change. But as soon as you get used to it, you’ll see how live exchange betting can be fun and refreshing.

The only thing missing here is the live streaming. Matchbook still hasn’t enabled that option on their site. So if being limited only to in-game stats when placing live bets isn’t for you, then it may be a good idea to look for some other bookie. But in case you want to try live betting exchange, there is no doubt if Matchbook should be your number one choice.

Is Matchbook a Safe Online Betting Site?

Matchbook is peer-to-peer betting exchange site owned by a company named Triplebet Limited. They have all the necessary licences for doing business in the UK, including the one issued by the United Kingdom Gambling Commission. Also, their website is protected with the industry-leading SSL encryption. It means that all your personal and financial data is as safe as it could possibly be. Because of all that, there is no doubt in our mind, Matchbook is a reliable betting site.

Get the Best of Matchbook with Their Exclusive VIP Program

There is no much data online about a Matchbook VIP program. But after a short chat with their customer support, we have found out that they have a VIP program in place. It is an exclusive scheme, so the only way to get in is by invitation. Matchbook account managers monitor players’ accounts all the time and select who will get the VIP invite. They take into consideration several factors like volume, size and the frequency of the bets. So if you play hard enough, someone from Matchbook will most certainly contact you very soon.

Matchbook Customer Support Is on Your Service 24/7

Everything about Matchbook customer support is in place. They offer phone, email and live chat support, but it’s only email that’s available 24/7. If you find yourself with a problem, our recommendation is to check out the FAQs page first. Most of the common question are well explained, so you should be able to solve the majority of smaller issues all by yourself. In case that you have to contact support agents directly, try to do it via live chat first. They have a fantastic response time of just a few minutes, which is a big plus for Matchbook.

  • UK: 0203 642 6867
  • Republic of Ireland:  021 242 8626
  • International: (+44) 203 642 6867
  • Email: [email protected]

Final Verdict – Matchbook Is a Go-To Place for All Betting Exchange Lovers

Matchbook made its name as one of the best betting exchange sites around. They charge small commissions and offer a vast range of betting markets, all packed inside of a beautifully designed betting platform. It’s no surprise that they have managed to stay on top of the betting exchange game for so many years.

If a live or pre-match betting exchange is your thing, give these guys a try. Matchbook offers a selection of sports and betting markets good enough to please even the most loyal punters. But what sets them apart are the small commission fees they charge. If you decide to play at Matchbook’s betting exchange, you’ll pay just 2% commission on winning bets only. When we take everything into consideration, there is no reason why you shouldn’t grab the Matchbook welcome bonus and see for yourself what this fantastic betting exchange site has to offer.

Matchbook FAQs

There’s no bonus code attached to their welcome promo, but Matchbook offers up to a £10 refund if your initial bet doesn’t win as a welcome bonus offer. To claim your welcome offer, register for your account and place a single bet on any market. If your initial bet loses, Matchbook will give you up to a £10 free bet within 72 hours.

No, live streaming isn’t available on the Matchbook website, unfortunately. But you can use in-game stats and game visualisations to keep track of your live bets.

A company named Triplebet Limited owns Matchbook.  The company is registered in Alderney and has all the necessary licences, including the one issued by the United Kingdom Gambling Commission.

Yes, Matchbook has a live chat service for its customers. You can chat with the Matchbook live chat team seven days a week from 8am until 11pm GMT Monday to Wednesday, and 8am to 1am GMT Thursday to Sunday.

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